The Acceptable Use Policy (as amended, modified or supplemented from time to time as set forth on SiteShack, Inc.'s website, this 'AUP') of siteshack.net. ('SiteShack, Inc.'), is designed to (i) protect SiteShack, Inc.'s customers, users of SiteShack, Inc.'s website, Products and Service, SiteShack, Inc. Network and physical infrastructure and third parties, (ii) further compliance with all relevant laws and regulations, (iii) promote the security and availability of SiteShack, Inc.'s website, SiteShack, Inc. Network and physical infrastructure and (iv) regulate and restrict the use of all products and services (including, but not limited to the Products and Services) provided by SiteShack, Inc., its website, SiteShack, Inc. Network and its physical infrastructure ('SiteShack, Inc. Services').
This AUP applies to each user that subscribes for SiteShack, Inc. Services ('Customers'), all users of SiteShack, Inc. Services and all users that access or utilize SiteShack, Inc.'s website, SiteShack, Inc. Network or its physical infrastructure, whether or not such users are customers of SiteShack, Inc., including the customers of our Customers ('Third Party Users'), and every server or network device that is under each User's control and attached to SiteShack, Inc. Network or physical infrastructure as a part of SiteShack, Inc. Services (a 'Server'). The term 'User' as used in this AUP means both Customers and Third Party Users.
Customers are responsible for complying with this AUP and for violations attributable to their customers and users, whether authorized or not by a Customer or SiteShack, Inc. Customers must take all reasonable steps to ensure that their customers and users will comply with this AUP.
This AUP does not (a) obligate SiteShack, Inc. to monitor, review, or police the data and content residing on SiteShack, Inc. Network or (b) create any obligation or duty of SiteShack, Inc. to any party that is not a Customer, including, but not limited to, any Third Party User. Unless and until notified, SiteShack, Inc. is not likely to be aware of any violations of this AUP or any violations of law. SiteShack, Inc. expects all Users to notify us of any violations of law or violations of this AUP. SITESHACK, INC. EXPRESSLY DISCLAIMS ANY LIABILITY FOR THE DATA AND CONTENT TRANSMITTED THROUGH OR INTERMEDIATELY, TEMPORARILY OR PERMANENTLY STORED ON SITESHACK, INC. NETWORK OR ANY SERVER AND FOR THE ACTIONS OR OMISSION OF USERS.
Users shall not allow the posting, transmission, or storage of data or content on or through SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure which, in SiteShack, Inc.'s sole determination, constitutes a violation of any federal, state, local or international law, regulation, ordinance, court order or other legal process ('Applicable Law'). Users shall be responsible for determining which Applicable Laws are applicable to their use of SiteShack, Inc. Services. Prohibited content includes, without limitation, (a) content or code that facilitate any violation of, or describe ways to violate, this AUP or (b) 'harvested' addresses or information, (c) 'phishing' websites, or (d) 'spamvertising' sites.
A User shall not knowingly host on its Servers, use SiteShack, Inc. Services or transmit over SiteShack, Inc. Network, any material believed by SiteShack, Inc. to constitute child pornography. In addition to any other actions it may take under this AUP, SiteShack, Inc. reserves the right to cooperate fully with any criminal investigation of content located on a Server that constitutes alleged child pornography or an alleged violation of Applicable Law.
Users must use reasonable care to ensure the security of each Server, SiteShack, Inc. Network and its physical infrastructure. A Customer is solely responsible for any intrusions into, or security breaches of, any of its Servers, except as otherwise covered by a specifically designated security administration or firewall security service package ordered by the Customer. SiteShack, Inc. reserves the right to disconnect without refund or the provision of service credit any Servers which disrupt SiteShack, Inc. Network or any hardware objects on the network as a result of a security compromise.
Users are prohibited from engaging in any activities that SiteShack, Inc. determines, in its sole discretion, to constitute network abuse, including, but not limited to, the following:
For your convenience, you may click on Prohibited Activities to review a list of additional prohibited activities and examples of prohibited activities. All Users are encouraged to review this list to ensure compliance with this AUP. If you believe that a violation of this AUP has occurred please review the information at the Legal section which contains important information concerning the reporting of potential violations.
Users may not transmit, distribute, download, copy, cache, host, or otherwise store on a Server, SiteShack, Inc. Network or its physical infrastructure any information, data, material, or work that infringes the intellectual property rights of others or violates any trade secret right of any other person. SiteShack, Inc. has the right to disable access to, or remove, infringing content to the extent required under any law or regulation, including the Digital Millennium Copyright Act of 1998. For your convenience, information concerning procedures for making claims of copyright infringement for purposes of Title 17, Section 512, of the United States Code is contained at the Legal section of our website.
If any Customer or any Third Party User, including those that are customers of our Customers, repeatedly violates SiteShack, Inc's Intellectual Property Infringement Policy, any copyright law or any other intellectual property right, SiteShack, Inc. reserves the right to (i) suspend permanently or terminate SiteShack, Inc. Services of such Customer and/or (ii) suspend permanently or terminate the access to SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure by such Third Party User.
Users may not send unsolicited bulk messages over the Internet (i.e., 'spamming') and must comply with all relevant legislation and regulations on bulk and commercial e-mail, including the CAN-SPAM Act of 2003.
Users may not send mass unsolicited e-mail, which is email that is sent to recipients who have not Confirmed Opt-In or Closed-Loop Opt-In in to mailings from the User. Users who send mass mailings must maintain complete and accurate records of all consents and opt-ins, including the actual e-mail and its headers, and provide such records to SiteShack, Inc. upon its request. If a User cannot provide positive and verifiable proof of such consents and opt-ins, SiteShack, Inc. will consider the mass mailing to be unsolicited.
Users are prohibited from operating mailing lists, listservs, or mailing services that do not target an audience that has voluntarily signed up for e-mail information using a Confirmed Opt-In or Closed-Loop Opt-In process or that has made their e-mail addresses available to a User for distribution of information. Users who operate mailing lists must maintain complete and accurate records of all consents and Confirmed Opt-In or Closed-Loop Opt-In elections (including the actual e-mails and their headers) and provide such records to SiteShack, Inc. upon its request. If a User cannot provide positive and verifiable proof of such consents and Confirmed Opt-In or Closed-Loop Opt-In elections, SiteShack, Inc. will consider the list mailing to be unsolicited. Any User-maintained mailing list must also allow any party on the list to remove itself automatically and permanently.
Other prohibited activities include, without limitation, the following
If any Customer or any Third Party User that is a customer of our Customer uses SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure in a manner that causes SiteShack, Inc. to be 'blacklisted' or blocked, SiteShack, Inc. reserves the right to (i) suspend permanently or terminate SiteShack, Inc. Services of such Customer and/or (ii) suspend permanently or terminate the access to SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure by such Third Party User. Operating SiteShack, Inc. Service on behalf of, or in connection with, or reselling any service to persons or firms listed in the Spamhaus Register of Known Spam Operations database at www.spamhaus.org shall constitute a violation of this AUP.
If, as a result of a Customer's actions, SiteShack, Inc.'s mail servers or IP address ranges are placed on black hole lists or other mail filtering software systems, SiteShack, Inc. shall charge Customer $100 upfront and $100 per hour thereafter for any necessary remedial actions.
SiteShack, Inc. owns each IP address that it assigns to a Customer. A Customer shall not use IP addresses that were not assigned to it by SiteShack, Inc. SiteShack, Inc. reserves the right to suspend the network access of any server utilizing IP addresses outside of the assigned range.
Customers may not operate and maintain IRC servers which connect to global IRC networks such as Undernet, EFnet and DALnet. Use of IRC plug-ins, scripts, add-ons, clones or other software designed to disrupt or deny service to other users is prohibited. Harassing or abusive IRC activity is expressly prohibited under the AUP, including (i) disruption or denial of service or (ii) the use or joining of 'botnets' or the use of IRC BNC's or other proxy and re-direction software. If a Customer's IRC servers are frequently compromised or attract denial of service or distributed denial of service attacks that disrupt or denies service to other Customers or users, SiteShack, Inc. may null-route, filter, suspend, or terminate that Customer's service.
Usenet posts and content must conform to standards established by the Internet community and the applicable newsgroup charter. SiteShack, Inc. reserves the right to determine whether such posts violate the AUP.
Users will cooperate and comply with any civil or criminal investigation regarding use of SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure or content located on its Servers or transmitted using SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure, including, without limitation, the following: discovery orders, subpoenas, freeze orders, search warrants, information requests, wire taps, electronic intercepts and surveillance, preservation requests, and any other order from a court, government entity or regulatory agency (each an 'Investigation'). SiteShack, Inc. may charge a User or any person seeking compliance with an Investigation for the reasonable costs and expenses associated with SiteShack, Inc.'s compliance with any Investigation. SiteShack, Inc. reserves the right to comply with any Investigation without notice to a User. Customers shall not be entitled to a refund or any service credits, and SiteShack, Inc. shall not be in default under any agreement for SiteShack, Inc. Services, if its compliance with any Investigation causes a User to incur downtime or requires the sequestering of all or a portion of the Servers. SiteShack, Inc. also reserves the right to disclose information relating to Users and their use of SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure or information transmitted, owned by or stored by or on behalf of any User, if such information is disclosed in connection with an Investigation or in order to prevent the death of or bodily harm to any individual, as determined by SiteShack, Inc. in its sole discretion.
SiteShack, Inc. may enforce this AUP, with or without notice to a User, by any action it deems reasonable, in its sole discretion. In addition to the remedial provisions provided elsewhere in this AUP, SiteShack, Inc. may:
If there is a violation of this AUP direct the information to the Abuse Department at firstname.lastname@example.org.
If available, please provide the following information:
E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information. SiteShack, Inc. may take any one or more of the following actions in response to complaints:
If any User uses SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure in a manner that exposes SiteShack, Inc. to potential liability, as reasonably determined by SiteShack, Inc., SiteShack, Inc. may suspend permanently or terminate the access to SiteShack, Inc. Services, SiteShack, Inc. Network or its physical infrastructure by such User.
The remedial actions set forth in this AUP shall not be construed in any way to limit the actions or remedies that SiteShack, Inc. may take to enforce and ensure compliance with this AUP. SiteShack, Inc. reserves the right to recover any and all expenses, and apply any reasonable charges, in connection with a User's violation of this AUP. No refund or service credits will be issued for any interruption in service resulting from violations of this AUP.
SiteShack, Inc. reserves the right at all times to investigate any actual, suspected, or alleged violations of this AUP, with such investigation to include accessing of data and records on, or associated with, any Server, SiteShack, Inc. Network or its physical infrastructure.